| Habit or need | What to do |
|---|---|
| Predict | Say what will happen before it happens. Offer quiet spaces and choices. |
| Ask | Offer, do not impose. Make "no" easy. Ask before touch and before sharing. |
| Pace | Follow, do not pull. Never ask for details of a death. |
| Respect | Ask, do not assume. Honor culture, faith, identity, and chosen family. |
| Connect | Steady presence, people who care, professional help when reactions persist. |
| Thoughts of suicide or emotional crisis (US) | Call or text 988, or chat at 988lifeline.org. Veterans: dial 988 then press 1. |
| Immediate danger, overdose, or attempt in progress | Call 911. |
| Treatment referral and information (US) | SAMHSA National Helpline: 1-800-662-4357, free and confidential, 24/7. |
| Outside the United States | Your local emergency number and national crisis line. |
Resources
In the United StatesCall 988Text 988Emergency: 911
988 Suicide & Crisis Lifeline is free, confidential, and available 24/7. Chat at 988lifeline.org. Veterans: dial 988 then press 1. Outside the US, use your local emergency number or crisis line.
GGN Educator Directory
Looking for a GGN educator to teach or facilitate this program for your family, faith community, workplace, or volunteer team? Browse the GGN Educator Directory. For practitioners who offer grief support services, see the GGN Practitioner Directory.
Open the Educator DirectoryQuick Reference: Steady Ground and Crisis Lines
Sources and Further Reading
This program's content, habits, and practices are original to the Global Grief Network. The following sources are referenced by name. Consult them directly for current information.
- Further reading (public guidance that informed GGN's plain-language wording): Substance Abuse and Mental Health Services Administration. SAMHSA's Concept of Trauma and Guidance for a Trauma-Informed Approach (HHS Publication No. SMA 14-4884), 2014.
- Further reading (related to GGN's Unseen Grief): Doka, K. J. (Ed.). Disenfranchised Grief: Recognizing Hidden Sorrow. Lexington Books, 1989.
- Figley, C. R. (Ed.). Compassion Fatigue: Coping with Secondary Traumatic Stress Disorder in Those Who Treat the Traumatized. Brunner/Mazel, 1995.
- 988 Suicide & Crisis Lifeline (988lifeline.org).
- SAMHSA National Helpline (samhsa.gov), 1-800-662-4357.
