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Global Grief Network Education Center
Module 3 of 7

How to Ask Directly and Listen

About 1 hour

If you or someone you know may be in danger right nowCall 988Text 988Immediate danger: call 911

988 is the Suicide and Crisis Lifeline in the United States. It is free, confidential, and open 24/7 by call, text, or chat at 988lifeline.org. Veterans: dial 988 then press 1. Outside the US, use your local emergency number or crisis line. This program is education, not crisis care. If you are struggling as you read, please pause and reach out now.

Lessons in this module
  1. Asking does not put the idea in someone's head
  2. How to ask
  3. How to listen
  4. If they say yes
  5. If they say no

Objectives

By the end of this module you will be able to:

Lesson

Asking does not put the idea in someone's head

Many people fear that asking about suicide will make things worse. Asking directly and caringly shows the person you can handle the truth and that they are not alone. It opens a door.

How to ask

Find a private moment. Say what you have noticed, then ask clearly:

Use the word suicide. Vague questions like "You're not going to do anything silly, are you?" make it easier for the person to say no.

How to listen

If they say yes

Stay with them, stay calm, and move toward help together. Ask if they are safe right now. If they are in immediate danger, call 911. Otherwise, help them call or text 988 together, and see Module 4.

If they say no

Believe them, and keep the door open: "Thank you for telling me. If that ever changes, I want to know. I'm here." Keep checking in.

GGN reminder: You do not need perfect words. A clear question, a calm voice, and a willingness to listen are what matter most.
GGN practicePractice out loud (about 10 minutes)

Write your own version of a direct question using the word suicide. Say it out loud three times, alone or with a trusted person, until it feels steadier. Then write one sentence you could say if the answer is yes.

Fictional storyFictional Story 3.1: Keisha goes back

Keisha returns to Dana and says, "I keep thinking about what you said about not waking up. Are you thinking about suicide?" Dana cries and says she has had the thoughts but no plan. Keisha thanks her, sits with her, and asks if they can call 988 together. Dana agrees.

Discussion: Keisha named what she heard, used the word suicide, listened, and moved toward help without panicking or keeping it secret.

Reflection Prompts

  1. What makes asking directly hard for you?
  2. Who listened to you well during a hard time, and what did they do?

Module 3 Quiz

Choose one answer per question, then check your answers. You need 4 of 5 correct to pass, and every critical item must be correct. You can retake it any time.